Sephora Operations Consultant
Sephora, a distinguished entity under the LVMH Moet Hennessy Louis Vuitton umbrella, is renowned for its innovative approach to beauty retailing. With a global presence of approximately 1,900 stores across 29 countries, Sephora has established itself as a leader in the beauty industry. The brand is celebrated for its extensive range of prestige products, expert service, and interactive shopping experiences. Sephora's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.
- Provide exceptional client service, offering knowledgeable and professional assistance during store hours.
- Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
- Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
- Participate in programs aimed at reducing shortage and loss.
- Efficiently manage shipment receipt and processing, ensuring stockroom organization aligns with company standards.
- Handle transfers, damages, and testers in accordance with company procedures.
- Communicate inventory issues to supervisors or management.
- Ensure compliance with sampling policies and participate in inventory control.
- Cross-train in cashier functions as designated.
- 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
- High School diploma or equivalent.
- Strong computer, arithmetic, and organizational skills.
- Ability to multitask while addressing client and business needs.
- Effective time management and problem-solving skills.
- Excellent communication abilities.
1-2 years of experience in retail or client service, preferably in a stockroom capacity.
High School diploma or equivalent.
Flexible availability including evenings, weekends, and holidays is required. Physical requirements include working in a fragrance-filled environment, lifting up to 50 pounds, and stocking shelves.
Sephora fosters a dynamic and inclusive work environment, emphasizing innovation, collaboration, and a commitment to excellence in client service. As part of the LVMH group, employees are encouraged to pursue career growth and development within a global network of luxury brands.


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