Sephora Operations Consultant

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton group, the world's largest luxury goods conglomerate. Known for its innovative approach to retail, Sephora offers a unique shopping experience with a curated selection of over 300 brands. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, providing employees with opportunities for growth and development.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Assist in maintaining Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain stockroom per company standards.
7. Process transfers, damages, and testers per company standards.
8. Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
9. Ensure safety and tidiness standards are respected and maintained at all times.
10. Communicate inventory issues/concerns to Supervisor, Assistant Manager, or Store Manager.
11. Ensure compliance with sampling policies and procedures.
12. Participate in inventory control.
13. Cross-train in cashier functions.

1. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability including evenings, weekends, and holidays.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task and be attentive to the needs of clients and the business.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Compensation ranges between CAD$19.20 - CAD$22.60/hr, with potential performance-based bonuses.

Competitive benefits program, performance-based bonus opportunities, and robust learning and development initiatives.

Sephora Canada promotes a culture of inclusivity and innovation, valuing diversity and encouraging employees to express their unique talents. The company is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.