Sephora Operations Consultant

Guelph • Canada

Wednesday, March 5, 2025

Sephora, a subsidiary of the esteemed LVMH Moet Hennessy Louis Vuitton group, stands as a beacon of innovation and excellence in the beauty industry. Renowned for its extensive array of prestige products and expert, unbiased service, Sephora offers an interactive shopping experience that is unmatched. With a global presence of approximately 1,900 stores in 29 countries, Sephora continues to expand its influence, particularly across North America, where it operates over 360 stores. The company's North American headquarters are strategically located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on POS and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone.
4. Support SEPHORA’s merchandising concepts and participate in programs to reduce loss.
5. Perform shipment receipt and processing, and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company protocols.
7. Communicate inventory issues to supervisors or managers.
8. Ensure compliance with sampling policies and participate in inventory control.
9. Cross-train in cashier functions as needed.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multitask while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.

1-2 years of experience in the retail or client service industry, preferably within a stockroom capacity.

High School diploma or equivalent.

Flexible availability including evenings, weekends, and holidays is required. Physical ability to work in a fragrance-filled environment, lift up to 50 pounds, and perform tasks requiring bending and stretching.

Sephora fosters a dynamic and inclusive culture that values innovation, diversity, and excellence. As part of the LVMH group, Sephora employees are encouraged to embrace creativity and pursue professional growth within a supportive and collaborative environment.