Sephora Operations Consultant

Gatineau • Canada

Wednesday, August 13, 2025

Sephora, a distinguished brand under the aegis of LVMH Moet Hennessy Louis Vuitton, is celebrated for its pioneering approach in the beauty industry. With an extensive array of prestigious products and a commitment to unbiased expert service, Sephora has established itself as a leader in interactive and innovative shopping experiences. Operating approximately 1,900 stores across 29 countries, Sephora continues to expand its presence, particularly in North America, with a significant number of stores and a robust online platform.

1. Provide friendly, professional, and knowledgeable client service during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora's merchandising standards.
4. Perform timely shipment receipt and processing, and organize stockroom per company standards.
5. Process transfers, damages, and testers according to company protocols.
6. Communicate inventory issues to supervisors and ensure compliance with sampling policies.
7. Participate in inventory control and cross-train in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient computer, arithmetic, and organizational skills.
2. Ability to multi-task while addressing client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career development within a leading luxury brand.

Sephora fosters a dynamic and inclusive workplace culture that values innovation, collaboration, and excellence. As part of the LVMH group, Sephora employees are encouraged to pursue growth and development opportunities within a global luxury network.