Sephora Operations Consultant

Gatineau • Canada

Monday, July 28, 2025

Sephora, a subsidiary of the prestigious LVMH group, stands as a trailblazer in the luxury beauty sector, renowned for its extensive range of high-end products, expert services, and innovative shopping experiences. With approximately 1,900 stores across 29 countries, Sephora continues to expand its presence, including a robust network of 360 locations in North America. The company's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure efficient warehouse organization and merchandising updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cashiers and consultants on register operations, including mobile registers.
4. Maintain cleanliness and organization standards in the cashier area.
5. Support Sephora's merchandising concepts and participate in programs to minimize shortages and losses.
6. Receive and process deliveries promptly.
7. Manage warehouse organization and maintenance according to company standards.
8. Handle transfers, damaged products, and testers in compliance with company policies.
9. Verify visual elements and report any missing or damaged items to the Operations Supervisor.
10. Ensure adherence to safety and cleanliness standards at all times.
11. Report inventory issues and concerns to supervisors or store management.
12. Enforce policies and procedures regarding samples.
13. Participate in inventory audits.
14. Some designated consultants will receive training to perform cashier duties.

1. Beginner level experience in retail operations or a related field.

1. Strong organizational skills.
2. Excellent customer service abilities.
3. Proficiency in handling inventory and warehouse management.
4. Ability to collaborate effectively with team members.
5. Attention to detail in merchandising and store presentation.

Beginner level experience in retail operations or a related field is required.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within a leading luxury beauty retailer.

Sephora fosters an inclusive and innovative workplace culture, encouraging creativity and collaboration among its employees. As part of the LVMH group, Sephora offers a unique environment where luxury meets cutting-edge beauty solutions.