Sephora Operations Consultant

Gatineau • Canada

Tuesday, June 17, 2025

Sephora, a subsidiary of the prestigious LVMH group, stands as a trailblazer in the beauty industry, renowned for its extensive range of luxury products, expert services, and innovative shopping experiences. With approximately 1,900 stores across 29 countries, including a burgeoning network of 360 locations in North America, Sephora continues to expand its footprint. The North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure warehouse organization and merchandise updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cash wrap hosts and consultants on register operations.
4. Maintain cleanliness and organization standards in the cash wrap area.
5. Support Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly.
7. Organize and maintain the warehouse according to company standards.
8. Manage transfers, damaged products, and testers in line with company policies.
9. Verify visual elements and report missing or damaged items to the Operations Supervisor.
10. Ensure adherence to safety and cleanliness standards at all times.
11. Report stock issues and concerns to supervisors or store management.
12. Enforce sample policies and participate in inventory audits.
13. Receive training to perform cash wrap host duties as needed.

1. Strong organizational skills
2. Excellent customer service abilities
3. Proficiency in inventory management
4. Attention to detail
5. Ability to work collaboratively

Experience in retail operations or a related field is preferred.

Sephora offers a dynamic work environment with opportunities for professional growth within the luxury beauty sector.

Sephora fosters an inclusive and innovative workplace culture, encouraging creativity and collaboration among its employees. As part of the LVMH group, Sephora is committed to excellence and leadership in the luxury beauty market.