Sephora Operations Consultant

Edmonton • Canada

Wednesday, September 10, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon in the luxury beauty industry, renowned for its extensive range of prestige products and innovative retail experiences. With a global presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its footprint, including over 360 locations in North America. The brand's commitment to excellence is reflected in its dynamic work environment and dedication to customer service.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support the implementation of Sephora’s merchandising concepts and participate in programs to reduce shortage and loss.
5. Perform timely shipment receipt and processing, and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company protocols.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Ensure compliance with sampling policies and procedures and participate in inventory control.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability including evenings, weekends, and holidays.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective time management and problem-solving skills.
4. Excellent communication skills.
5. Ability to multi-task while attending to client and business needs.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury brand.

Sephora fosters a vibrant and inclusive workplace culture that values innovation, collaboration, and customer-centricity. Employees are encouraged to bring their unique perspectives and creativity to the table, contributing to the brand's status as a beauty industry leader.