Sephora Operations Consultant

Delta • Canada

Tuesday, April 1, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a leader in the beauty industry, renowned for its extensive array of premium products, expert service, and innovative retail environment. With approximately 1,900 stores globally and over 360 locations across North America, Sephora continues to expand its influence in the luxury beauty market. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable client service during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Perform timely shipment receipt and processing, organizing the stockroom per company standards.
5. Process transfers, damages, and testers according to company guidelines.
6. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
7. Ensure compliance with sampling policies and participate in inventory control.
8. Cross-train in cashier functions as designated.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational and multitasking abilities.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Employees enjoy a dynamic work environment with opportunities for career advancement, training, and development within the luxury retail sector.

Sephora fosters an inclusive and innovative workplace culture, emphasizing teamwork, creativity, and a commitment to excellence in client service. As part of the LVMH group, employees are encouraged to embrace the brand's values of luxury, quality, and innovation.