Sephora Operations Consultant

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, the world’s largest luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering an inclusive and dynamic work environment.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support the maintenance of Sephora’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company standards.
7. Ensure safety and tidiness standards are respected and maintained.
8. Communicate inventory issues/concerns to Supervisors, Assistant Managers, or Store Manager.
9. Ensure compliance with sampling policies and procedures and participate in inventory control.
10. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to client and business needs.
3. Effective time management, problem solving, and communication skills.
4. Flexible availability including evenings, weekends, and holidays.

1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

The compensation ranges between CAD$17.70 - CAD$22.15/hr, with potential for performance-based bonuses.

Competitive benefits program and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora fosters a culture of inclusivity and innovation, encouraging employees to thrive in a dynamic and supportive environment. The company is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.