Sephora Operations Consultant

Dartmouth • Canada

Monday, December 30, 2024

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, renowned for its extensive range of prestige products, expert service, and innovative retail environment. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, boasting over 360 locations across North America. Its North American headquarters is based in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide exemplary client service, offering professional and knowledgeable assistance during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora’s merchandising standards.
4. Participate in programs aimed at reducing shortage and loss.
5. Receive and process shipments promptly, organizing the stockroom according to company standards.
6. Handle transfers, damages, and testers in compliance with company policies.
7. Communicate inventory issues to supervisors, assistant managers, or the store manager.
8. Ensure compliance with sampling policies and procedures.
9. Participate in inventory control activities.
10. Cross-train in cashier functions as designated.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Capability to multitask while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.
6. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in the retail or client service industry, preferably in a stockroom role.

High School diploma or equivalent.

Work in a dynamic and fragrance-filled environment with opportunities for career growth within a leading luxury goods group.

Sephora fosters an interactive and innovative shopping environment, emphasizing unbiased expert service and a commitment to maintaining high standards of cleanliness and organization. As part of LVMH, employees are part of a global leader in luxury goods, with opportunities for professional growth and development.