Sephora Operations Consultant

Calgary • Canada

Thursday, November 13, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon of innovation in the beauty industry. Renowned for its extensive range of luxury products and expert services, Sephora operates approximately 1,900 stores across 29 countries, with a significant presence in North America. The brand's commitment to excellence is reflected in its interactive shopping environments and dedication to customer satisfaction.

1. Provide exceptional client service by offering knowledgeable and professional assistance during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and mobile POS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Participate in programs aimed at reducing inventory loss and shortages.
5. Efficiently process shipments, organize stockrooms, and handle transfers, damages, and testers according to company protocols.
6. Communicate inventory issues to supervisors and ensure compliance with sampling policies.
7. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective time management and problem-solving skills.
4. Excellent communication skills.
5. Ability to multitask while attending to client and business needs.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Flexible work schedule including evenings, weekends, and holidays. Opportunity to work in a dynamic, fragrance-filled environment.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes innovation, client satisfaction, and professional growth. Employees are encouraged to engage with the brand's interactive shopping environment and contribute to its legacy of excellence.