Sephora Operations Consultant

Calgary • Canada

Thursday, September 11, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, renowned for its extensive selection of premium products, expert service, and innovative retail environment. With approximately 1,900 stores across 29 countries, Sephora continues to expand its presence, boasting over 360 locations in North America alone. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support the implementation of Sephora's merchandising concepts and participate in shortage/loss reduction programs.
5. Perform timely shipment receipt and processing, organizing and maintaining the stockroom according to company standards.
6. Process transfers, damages, and testers per company guidelines.
7. Check in all visual elements and report any missing or damaged pieces to the Operations Supervisor.
8. Ensure compliance with safety, tidiness, and sampling policies and procedures.
9. Communicate inventory issues or concerns to Supervisors, Assistant Managers, or the Store Manager.
10. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Strong computer, arithmetic, and organizational skills.
2. Ability to multi-task while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexibility to work evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for professional growth and development within the luxury beauty sector.

Sephora fosters an inclusive and innovative culture, encouraging employees to express individuality while working collaboratively to enhance the client experience. The brand emphasizes professional development and values diversity, creativity, and a passion for beauty.