Sephora Operations Consultant

Calgary • Canada

Sunday, August 24, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is renowned for its innovative approach to beauty retail. As a leader in the luxury goods sector, LVMH provides a robust platform for Sephora to offer an unparalleled selection of prestige products, expert service, and an interactive shopping experience. With approximately 1,900 stores across 29 countries, Sephora continues to expand its presence, including over 360 locations in North America, supported by corporate offices in San Francisco, New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable client service during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora's merchandising standards.
4. Participate in programs to reduce shortage and loss.
5. Perform timely shipment receipt and processing.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers as per company guidelines.
8. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
9. Ensure compliance with sampling policies and procedures.
10. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multitask while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Flexible availability including evenings, weekends, and holidays is required. Physical requirements include working in a fragrance-filled environment, lifting and carrying up to 50 pounds, and bending and stretching to stock shelves.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes innovation, client service excellence, and personal growth. As part of the LVMH group, employees benefit from a collaborative environment that encourages creativity and professional development.