Sephora Operations Consultant

Calgary • Canada

Sunday, August 24, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a global leader in the beauty retail industry, renowned for its extensive range of prestige products and innovative shopping experiences. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, particularly in North America, where it operates over 360 stores. The brand is committed to providing unbiased expert service and fostering an interactive environment for beauty enthusiasts.

1. Provide friendly, professional, and knowledgeable client service during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora's merchandising standards.
4. Participate in programs to reduce shortage and loss.
5. Perform timely shipment receipt and processing, and organize the stockroom according to company standards.
6. Process transfers, damages, and testers per company standards and communicate inventory issues to supervisors.
7. Ensure compliance with sampling policies and participate in inventory control.
8. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multitask while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for professional development and cross-training.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes innovation, collaboration, and excellence in client service. As part of the LVMH group, employees benefit from the prestige and resources of a leading luxury conglomerate.