Sephora Operations Consultant

Calgary • Canada

Friday, August 1, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, renowned for its extensive range of prestigious products, expert service, and innovative shopping experiences. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, particularly in North America, where it operates over 360 stores. The brand's commitment to excellence is reflected in its dynamic work environment and dedication to employee development.

1. Provide exceptional client service with professionalism and expertise during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and mobile POS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Participate in programs to reduce inventory shortage and loss.
5. Efficiently receive and process shipments, organizing the stockroom according to company standards.
6. Manage transfers, damages, and testers, ensuring compliance with company procedures.
7. Communicate inventory issues to supervisors and managers.
8. Ensure adherence to sampling policies and participate in inventory control.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficient in computer and arithmetic skills.
2. Strong organizational abilities.
3. Ability to multitask while attending to client and business needs.
4. Effective time management and problem-solving skills.
5. Excellent communication skills.

1-2 years in retail or client service, ideally within a stockroom capacity.

High School diploma or equivalent.

Employees benefit from a dynamic work environment, opportunities for professional growth, and the chance to be part of a leading global beauty brand.

Sephora fosters a culture of innovation and excellence, encouraging employees to thrive in a collaborative and fast-paced environment. As part of the LVMH group, Sephora offers a unique blend of luxury and creativity, supporting career development and personal growth.