Sephora Operations Consultant

Calgary • Canada

Saturday, July 12, 2025

Sephora, a distinguished entity under the ownership of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry. Renowned for its extensive array of prestigious products, expert-led unbiased service, and innovative shopping experiences, Sephora operates approximately 1,900 stores across 29 countries. In North America alone, Sephora boasts over 360 locations, with its regional headquarters situated in San Francisco and additional corporate offices in New York, Montreal, and Toronto.

1. Provide exceptional client service, offering professional and knowledgeable assistance during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Participate in programs aimed at reducing shortage and loss.
5. Perform timely receipt and processing of shipments, organizing stockroom according to company standards.
6. Handle transfers, damages, and testers in compliance with company protocols.
7. Communicate inventory issues to supervisors and managers.
8. Ensure compliance with sampling policies and procedures.
9. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective multi-tasking capabilities with attention to client and business needs.
4. Excellent time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Flexible work schedule, including evenings, weekends, and holidays.

Sephora fosters a dynamic and inclusive work environment, emphasizing innovation, collaboration, and excellence in client service. Employees are encouraged to engage in continuous learning and development, contributing to the brand's reputation as a leader in the beauty industry.