Sephora Operations Consultant

Calgary • Canada

Saturday, May 24, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, celebrated for its extensive range of luxury products, expert service, and innovative retail experiences. With a global presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its footprint, including over 360 locations in North America. The brand's commitment to excellence is reflected in its dynamic and interactive shopping environments, supported by a robust online platform that serves as its largest North American store by sales and selection.

1. Provide professional and knowledgeable client service during store hours.
2. Assist in training cashiers and consultants on POS and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone.
4. Support Sephora's merchandising concepts and participate in shortage/loss reduction programs.
5. Perform timely shipment receipt and processing.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers as per company guidelines.
8. Communicate inventory issues to Supervisors or Managers.
9. Ensure compliance with sampling policies and procedures.
10. Participate in inventory control and cross-training in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficient computer, arithmetic, and organizational skills.
2. Ability to multitask while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.

1-2 years in retail or client service, preferably with stockroom responsibilities.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury brand.

Sephora fosters a vibrant and inclusive culture, emphasizing innovation, client satisfaction, and employee development. As part of the LVMH group, Sephora employees benefit from being part of a prestigious global network that values creativity and excellence.