Sephora Operations Consultant

Calgary • Canada

Wednesday, May 7, 2025

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon in the luxury beauty sector, renowned for its extensive range of premium products, expert service, and innovative retail environment. With a robust presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its influence, particularly in North America where it operates over 360 stores. The brand's commitment to excellence is mirrored in its dynamic work culture and dedication to employee development.

1. Collaborate with the Operations Supervisor to maintain stockroom organization and merchandise updates.
2. Provide friendly, professional, and knowledgeable service to clients during store hours.
3. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
4. Maintain cleanliness and organization within the cashier zone and uphold Sephora’s merchandising standards.
5. Participate in programs to reduce shortage and loss.
6. Perform shipment receipt and processing efficiently, and organize stockroom per company standards.
7. Process transfers, damages, and testers according to company guidelines.
8. Check in visual elements and report missing or damaged pieces to the Operations Supervisor.
9. Ensure safety and tidiness standards are consistently met.
10. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
11. Ensure compliance with sampling policies and procedures.
12. Participate in inventory control and cross-train in cashier functions.

1. High School diploma or equivalent.
2. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.

1. Proficient in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multitask while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career growth within a leading luxury brand.

Sephora fosters an inclusive and innovative work culture, emphasizing employee growth and development within a dynamic and supportive environment. As part of LVMH, employees are part of a global network committed to excellence and creativity.