Sephora Operations Consultant

Calgary • Canada

Friday, April 11, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a distinguished leader in the beauty retail sector, renowned for its extensive range of prestigious products, expert service, and innovative shopping experiences. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, boasting over 360 locations across North America. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable client service during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora's merchandising standards.
4. Perform timely shipment receipt and processing, organizing the stockroom per company standards.
5. Process transfers, damages, and testers according to company guidelines.
6. Communicate inventory issues to Supervisors or Store Managers.
7. Ensure compliance with sampling policies and participate in inventory control.
8. Cross-train in cashier functions as designated.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multi-task while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.
5. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Sephora offers a dynamic and engaging work environment with opportunities for career advancement within a globally recognized brand.

Sephora fosters a vibrant and inclusive workplace culture, emphasizing innovation, collaboration, and a commitment to excellence in client service.