Sephora Operations Consultant

Calgary • Canada

Friday, March 28, 2025

Sephora, a subsidiary of the esteemed LVMH Moet Hennessy Louis Vuitton group, stands as a pioneering force in the beauty retail industry. Renowned for its extensive range of luxury products, expert service, and innovative shopping experiences, Sephora operates approximately 1,900 stores globally, including over 360 locations across North America. The brand's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Perform timely shipment receipt and processing, organizing the stockroom according to company standards.
5. Process transfers, damages, and testers, and communicate any visual element issues to the Operations Supervisor.
6. Ensure compliance with safety, tidiness, and sampling policies and procedures.
7. Participate in inventory control and communicate inventory issues to supervisors or managers.
8. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective time management and problem-solving skills.
4. Excellent communication skills.
5. Ability to multi-task while attending to client and business needs.
6. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career development within a leading global luxury group.

Sephora fosters an inclusive and dynamic workplace culture that values innovation, collaboration, and excellence. As part of the LVMH group, employees are encouraged to grow and develop within a supportive and prestigious environment.