Sephora Operations Consultant

Calgary • Canada

Friday, March 28, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a pioneer in the beauty industry, renowned for its extensive range of prestige products, expert service, and innovative retail environment. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, including over 360 locations across North America. The brand's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support SEPHORA’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company standards.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Ensure compliance with sampling policies and procedures and participate in inventory control.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficient computer skills and arithmetic.
2. Strong organizational skills and ability to multi-task.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for professional growth and development.

Sephora fosters an inclusive and dynamic work environment, encouraging innovation and collaboration among its employees. As part of the LVMH group, Sephora is committed to excellence and leadership in the luxury beauty sector.