Sephora Operations Consultant

Calgary Canada

Friday, January 3, 2025

Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation. Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, and its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Assist in maintaining Sephora’s merchandising concepts.
5. Participate in programs to reduce shortage/loss.
6. Perform shipment receipt and processing in a timely manner.
7. Organize and maintain stockroom per company standards.
8. Process transfers, damages, and testers per company standards.
9. Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
10. Ensure safety and tidiness standards are respected and maintained at all times.
11. Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s), or Store Manager.
12. Ensure compliance with sampling policies and procedures.
13. Participate in inventory control.
14. Cross-train in cashier functions.

1. 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
2. High School graduate or equivalent.
3. Flexible availability including evenings, weekends, and holidays.

1. Good computer, arithmetic, and organizational skills.
2. Ability to multi-task while being attentive to the needs of clients and the business.
3. Effective time management, problem-solving, and communication skills.

1-2 years of retail/client service industry experience, preferably in a stockroom capacity.

High School graduate or equivalent.

Work in a fragrance-filled environment. Ability to lift and carry up to 50 pounds. Bend and stretch to stock shelves.

Sephora offers an interactive shopping environment and is known for its innovation and unbiased service from experts. The company values maintaining high standards of cleanliness and organization.