Sephora Operations Consultant

Burnaby • Canada

Saturday, January 4, 2025

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a pioneer in the beauty retail sector. Renowned for its extensive range of high-end products, expert service, and innovative shopping experiences, Sephora operates around 1,900 stores across 29 countries. With a robust presence in North America, including corporate offices in San Francisco, New York, Montreal, and Toronto, Sephora continues to expand its influence in the luxury beauty market.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support SEPHORA’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner.
6. Organize and maintain the stockroom according to company standards.
7. Process transfers, damages, and testers per company standards.
8. Check in all visual elements and report missing or damaged pieces to the Operations Supervisor.
9. Ensure compliance with safety, tidiness, and sampling policies and procedures.
10. Communicate inventory issues or concerns to Supervisors, Assistant Managers, or Store Manager.
11. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.

1. Proficient computer, arithmetic, and organizational skills.
2. Ability to multitask while attending to client and business needs.
3. Effective time management, problem-solving, and communication skills.
4. Flexible availability, including evenings, weekends, and holidays.

1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Work in a fragrance-filled environment with opportunities for career development in a leading luxury brand.

Sephora fosters a dynamic and inclusive workplace culture that emphasizes innovation, client service, and professional growth. As part of the LVMH group, employees are encouraged to pursue excellence and creativity in a supportive environment.