Sephora Operations Consultant

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, renowned for its extensive range of prestige products, expert services, and innovative retail environment. With a global presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its footprint, including over 360 locations in North America. The brand's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone and uphold Sephora’s merchandising standards.
4. Participate in programs aimed at reducing shortage and loss.
5. Perform timely shipment receipt and processing, and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company protocols.
7. Check in visual elements and report any missing or damaged pieces to the Operations Supervisor.
8. Ensure compliance with safety, tidiness, and sampling policies and procedures.
9. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
10. Participate in inventory control and be cross-trained in cashier functions.

1. 1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficient in computer and arithmetic skills.
2. Strong organizational skills and ability to multi-task.
3. Effective time management, problem-solving, and communication skills.

1-2 years of experience in retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Opportunity to work in a fragrance-filled environment with the potential for career advancement within a leading luxury beauty retailer.

Sephora fosters an inclusive and dynamic workplace culture, emphasizing innovation, collaboration, and a commitment to delivering exceptional client experiences. As part of the LVMH group, Sephora employees are part of a prestigious network of luxury brands.