Sephora Operations Consultant

Boucherville • Canada

Tuesday, May 20, 2025

Sephora, a subsidiary of the prestigious Louis Vuitton Moët Hennessy (LVMH) group, stands as a trailblazer in the luxury beauty sector. Renowned for its extensive range of luxury products, expert services, and innovative shopping environment, Sephora operates approximately 1,900 stores across 29 countries, including a rapidly expanding network of 360 locations in North America. The brand's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Collaborate with the Operations Supervisor to ensure efficient warehouse organization and merchandising updates.
2. Deliver professional and courteous customer service during store hours.
3. Assist in training cashiers and mobile register consultants.
4. Maintain cleanliness and organization standards in the checkout area.
5. Support Sephora's merchandising concepts and participate in loss prevention programs.
6. Receive and process deliveries promptly, ensuring warehouse organization adheres to company standards.
7. Manage transfers, damaged products, and demonstrators according to company protocols.
8. Verify visual elements and report missing or damaged items to the Operations Supervisor.
9. Ensure compliance with safety and cleanliness standards at all times.
10. Report inventory issues and concerns to supervisors or store management.
11. Enforce policies and procedures regarding samples and participate in inventory audits.
12. Receive training to perform cashier duties as needed.

1. Strong organizational skills
2. Excellent customer service abilities
3. Effective communication skills
4. Attention to detail
5. Ability to work collaboratively in a team environment

Previous experience in retail operations or a similar role is preferred but not mandatory.

Sephora offers a dynamic work environment with opportunities for professional growth within the luxury beauty industry.

Sephora fosters an innovative and interactive shopping atmosphere, encouraging creativity and collaboration among its employees. As part of the LVMH group, Sephora upholds high standards of excellence and luxury, providing a vibrant and supportive workplace culture.