Sephora Operations Consultant

Alberta • Canada

Wednesday, April 30, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, renowned for its extensive selection of high-end products, expert service, and innovative retail environment. With a presence in 29 countries and over 360 stores in North America, Sephora continues to expand its influence in the luxury beauty market. The brand's North American headquarters are situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Provide friendly, professional, and knowledgeable service to clients during store business hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain standards of cleanliness and organization within the cashier zone.
4. Support SEPHORA’s merchandising concepts and participate in programs to reduce shortage/loss.
5. Perform shipment receipt and processing in a timely manner and organize stockroom per company standards.
6. Process transfers, damages, and testers according to company standards.
7. Communicate inventory issues to Supervisors, Assistant Managers, or Store Manager.
8. Ensure compliance with sampling policies and procedures and participate in inventory control.
9. Cross-train in cashier functions.

1. 1-2 years of experience in retail or client service, preferably in a stockroom capacity.
2. High School diploma or equivalent.
3. Flexible availability, including evenings, weekends, and holidays.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational skills.
3. Ability to multi-task while attending to client and business needs.
4. Effective time management, problem-solving, and communication skills.

1-2 years of experience in the retail or client service industry, preferably in a stockroom capacity.

High School diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for career advancement within the LVMH group.

Sephora fosters a collaborative and innovative workplace culture, emphasizing professional growth and a commitment to excellence in client service.