Sephora Operations Consultant

Ajax • Canada

Monday, September 15, 2025

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, celebrated for its extensive selection of luxury products and innovative retail experiences. With a robust presence of approximately 1,900 stores across 29 countries, Sephora continues to expand its footprint, particularly in North America, where it operates over 360 stores. The brand's commitment to excellence is reflected in its dynamic shopping environments and expert service, making it a leader in the luxury beauty sector.

1. Provide exceptional client service with professionalism and knowledge during store hours.
2. Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.
3. Maintain cleanliness and organization within the cashier zone, adhering to Sephora's merchandising standards.
4. Participate in programs aimed at reducing shortage and loss.
5. Perform timely receipt and processing of shipments, organizing stockroom according to company standards.
6. Process transfers, damages, and testers, ensuring compliance with company standards.
7. Communicate inventory issues to supervisors, assistant managers, or store manager.
8. Ensure compliance with sampling policies and participate in inventory control.
9. Cross-train in cashier functions as designated.

1. 1-2 years of experience in retail or client service, preferably in a stockroom role.
2. High School diploma or equivalent.

1. Proficiency in computer and arithmetic skills.
2. Strong organizational abilities.
3. Effective time management and problem-solving skills.
4. Excellent communication skills.
5. Ability to multitask and attend to client and business needs.

1-2 years of experience in retail or client service, preferably in a stockroom capacity.

High School diploma or equivalent.

Flexible work schedule including evenings, weekends, and holidays. Opportunity to work in a fragrance-filled environment. Physical activity including lifting and carrying up to 50 pounds.

Sephora fosters a collaborative and dynamic work environment where innovation and client satisfaction are paramount. As part of the LVMH group, employees are encouraged to develop their skills and grow within the luxury retail industry.