Sephora Omnichannel Forecasting Manager

Sephora is a leading prestige beauty retailer known for its curated portfolio of global brands and its own Sephora Collection. Operating across multiple channels, Sephora blends experiential retail with digital innovation. Part of the LVMH group, the organisation emphasises creativity, trend leadership and a fast‑paced commercial culture that supports ambitious career trajectories within luxury retail and beauty.

1. Own end‑to‑end sales and margin forecasting across Retail and E‑Commerce, producing store‑level and channel forecasts that inform trading and operational plans.
2. Develop detailed E‑Commerce forecasts (day, week, month, full‑year) and translate online sales projections into operational order forecasts for Supply Chain and workforce planning.
3. Build top‑line retail forecasts by store in partnership with Retail, Omni Trading and Category teams, incorporating traffic, conversion and basket assumptions.
4. Lead margin forecasting by channel, advising on promotional strategy, loyalty offers and code usage to protect margin while sustaining sales momentum.
5. Prepare and present monthly forecasting pack to senior leadership, highlighting sales and margin outlooks, key risks, opportunities and required decisions.
6. Conduct deep‑dive ad‑hoc analyses to surface insights, identify commercial opportunities and deliver strategic recommendations.
7. Collaborate with BI, Finance, Demand Planning and cross‑functional partners to align forecasts with budget cycles, in‑year reforecasts and campaign performance.

1. Minimum three years' experience in forecasting, merchandising or commercial analytics, ideally within an omnichannel beauty or retail environment.
2. Demonstrable commercial acumen with a clear understanding of retail and e‑commerce KPIs and margin drivers.
3. Proven ability to influence senior stakeholders and present complex data succinctly to leadership.
4. Strong organisational skills with the capacity to manage competing priorities and deliver to tight trading deadlines.

1. Sales forecasting
2. Margin forecasting
3. E‑commerce forecasting
4. Retail forecasting (store‑level)
5. Data analysis and insight generation
6. Stakeholder management and cross‑functional collaboration
7. Presentation and senior stakeholder engagement
8. Problem‑solving and intellectual curiosity

Minimum three years of relevant experience in forecasting, merchandising or commercial analytics; experience within an omnichannel beauty or retail environment is strongly preferred.

Private healthcare (including dental & optical); pension scheme; life insurance; global employee discount on beauty brands; competitive pay with annual salary reviews; generous holiday allowance with option to buy extra days; paid birthday day off; access to perks and wellbeing platform.

Sephora fosters an energetic, inclusive and trend‑driven workplace where creativity and commercial rigour intersect. The environment rewards entrepreneurial thinking, cross‑functional collaboration and a customer‑obsessed mindset, reflecting the dynamism of the prestige beauty sector and the standards of the LVMH group.