Sephora National Training Manager

Sydney • Australia

Tuesday, May 27, 2025

Sephora, a prestigious member of the LVMH family, has been a trailblazer in the beauty retail industry since 1969. Renowned for its commitment to excellence, innovation, and entrepreneurial spirit, Sephora has established itself as the world's leading beauty retailer, outpacing market growth. With approximately 35 stores across Australia and New Zealand, alongside a burgeoning online platform, Sephora is poised for continued expansion. The company's head office is strategically located in Sydney CBD, offering a diverse array of roles that embody Sephora's vibrant and dynamic culture.

1. Adapt the regional Sephora University strategy for local deployment, ensuring alignment with business objectives and stakeholder collaboration.
2. Conduct training needs analysis and develop comprehensive education programs for retail employees, aligning with Sephora's brand.
3. Implement strategies to facilitate the transfer of learning and ensure employees have the skills needed for their roles.
4. Lead and manage a team of education specialists, providing guidance and professional development.
5. Monitor program effectiveness, using data and feedback to implement improvements and best practices.
6. Collaborate with stakeholders, manage resources, ensure compliance with Sephora's standards, and stay updated on industry trends.
7. Oversee the development, management, and efficient utilization of educational resources, including training materials, technology, and facilities.
8. Forecast and manage the education department's budget, ensuring programs are delivered within constraints.
9. Ensure educational programs comply with Sephora's standards and stay informed about industry regulations and best practices.
10. Prepare and present reports on program performance and maintain accurate records.
11. Travel interstate and internationally as required.

1. Bachelor’s degree in Education, Business, or a related field.
2. 10 years of experience in a similar role, preferably within the beauty or retail industry.
3. Proven experience in educational program management, curriculum development, and team leadership.

1. Excellent leadership, communication, and interpersonal skills, including presentation and facilitation skills.
2. Strong organizational and project management skills to balance and prioritize tasks.
3. Experience in budget management and resource allocation.
4. Passion for beauty or retail and a commitment to fostering learning and development.

10 years of experience in a similar role, preferably within the beauty or retail industry.

Bachelor’s degree in Education, Business, or a related field.

Opportunities for personal development in Australia and New Zealand, and across a global group of high-end luxury brands. Gifted products throughout the year, store discounts of up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives including discounted gym memberships and 24/7 mental health programs, life insurance, unique online learning platform, fun social calendar, and fortnightly pay plus superannuation.

Sephora fosters a vibrant and inclusive workplace culture where diversity is celebrated. The company is committed to creating an environment that empowers employees to excel and be their authentic selves. Sephora's dynamic atmosphere is fueled by energy and excitement, encouraging creativity and innovation.