Sephora Master Data Administrator

Saint Helier • Jamaica

Wednesday, April 9, 2025

Sephora, a leading beauty retailer, is part of the prestigious LVMH group, known for its commitment to excellence and innovation in the luxury sector. With a global presence, Sephora is dedicated to inspiring customers and empowering teams, creating an environment where diversity is celebrated and creativity is encouraged.

1. Create, maintain, and update static records in ERP/SAP systems, including product, brand, supplier, buying and selling prices, and promotions.
2. Ensure accurate supplier setup and data maintenance in collaboration with Finance and Brand teams.
3. Edit and enrich product content including copy, imagery, videos, awards, categories, and attributes to meet Sephora standards.
4. Manage ERP user access requests in compliance with approved processes.
5. Meet strict SLAs for system updates to ensure seamless data flow.
6. Conduct quality checks and maintain high standards across all master data.
7. Use Zendesk to handle incoming service requests and monitor error rates.
8. Identify areas for improvement and suggest process enhancements.
9. Prepare product pages for website publication using internal tools and third-party programs.
10. Collaborate with Commercial and Marketing teams to obtain product assets and support campaign setups.
11. Support ongoing development of workflow systems and participate in continuous improvement initiatives.
12. Carry out regular quality checks before system uploads to ensure data accuracy.
13. Contribute to team meetings and assist with ad hoc tasks or projects as required.

1. Excellent data management skills with strong attention to detail, accuracy, and speed.
2. Intermediate/advanced Excel proficiency and willingness to become an ERP super user.
3. Problem-solving and decision-making abilities.
4. Strong written and verbal communication skills in English.
5. Proficiency in Microsoft Office; Photoshop skills are a bonus.
6. Exceptional organizational skills with the ability to work under pressure and meet tight deadlines.
7. Proactive, flexible attitude and ability to maintain focus in a fast-paced environment.
8. Strong interpersonal skills with the ability to build and maintain relationships across departments.

Experience in data management or a similar role is preferred, with a focus on accuracy and system proficiency.

Employees will enjoy working with talented leaders and teams, opportunities for continuous learning and development, and being part of a culture that values innovation and diversity.

Sephora fosters a dynamic and inclusive workplace culture, where creativity and innovation are at the forefront. As part of the LVMH family, Sephora is committed to reimagining the future of beauty, empowering employees to be their best and celebrating diversity in all forms.