Sephora Manager, Hair Category and Brand Operations

San Francisco • USA

Friday, January 24, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the esteemed LVMH group, a global leader in luxury goods. As an employer, Sephora is renowned for its commitment to fostering an inclusive and dynamic work environment where creativity and innovation are celebrated. With a presence in over 35 markets and more than 3,000 stores worldwide, Sephora empowers its employees to redefine the future of beauty, offering unparalleled opportunities for professional growth and development.

1. Serve as the primary educational liaison for priority brand partners and merchants, acting as a subject matter expert in the creation and curation of training content.
2. Lead a portfolio of top-performing brands, optimizing growth through strategic store training programs.
3. Present ongoing brand updates to leadership, including executives and founders, and provide strategic plans for brand objectives.
4. Analyze data to develop personalized strategies for brands during bi-annual market planning meetings.
5. Consult with brand leaders on resource investments, including sales team growth and training content creation.
6. Collaborate with merchant leads and brand leaders to enhance brand growth through training investments and programming.
7. Identify program and skill gaps to determine necessary training for client services and product differentiation.
8. Design and support the development of personalized content to enhance product and category knowledge.
9. Drive category strategies and organizational initiatives, focusing on top brands, products, and trends.
10. Communicate regularly with stakeholders to develop innovative learning solutions addressing category and program needs.

1. Bachelor’s Degree in a related discipline or equivalent experience preferred.
2. Cosmetology certificate and/or hair expertise/experience preferred.

1. Proven ability to develop and deliver effective educational programming.
2. 3-5 years of experience in retail or beauty education, with a focus on connecting category education to the retail environment.
3. Strong client interaction, service, and selling skills.
4. Proven project management skills and ability to collaborate with various organizational levels.
5. High attention to detail and accuracy with the ability to manage shifting priorities.
6. Proficiency in Microsoft Office Suite and project management tools such as Smartsheet and Box.
7. Ability to be on-screen talent for presentations and digital trainings.
8. Willingness to travel as required.

3-5 years of experience in retail or beauty education, with a focus on connecting category education to the retail environment.

Bachelor’s Degree in a related discipline is preferred or equivalent experience.

The annual base salary range for this position is $132,100.00 - $147,535.00, with potential eligibility for bonuses.

Sephora offers a comprehensive benefits package, including health, dental, and vision plans, a superior 401(k) plan, various paid time off programs, employee discounts, life and disability insurance, flexible spending accounts, and an employee referral bonus program.

Sephora's culture is one of innovation and inclusivity, where employees are encouraged to unleash their creativity and pursue personal and professional growth. As part of the LVMH family, Sephora is committed to reimagining the future of beauty, fostering a work environment where diversity is celebrated, and every team member is empowered to be their best self.