Sephora Makeup Supervisor

Liverpool • UK

Thursday, December 26, 2024

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation and self-expression in the beauty retail industry. With a global presence spanning 35 markets and over 3,000 stores, Sephora is committed to delivering unparalleled beauty experiences. As part of LVMH, Sephora benefits from the conglomerate's extensive resources and dedication to luxury, setting the stage for a dynamic and inclusive workplace.

1. Lead, coach, and inspire a team of Beauty Advisors to achieve high levels of motivation, productivity, and customer satisfaction.
2. Provide continuous training and development opportunities to enhance makeup skills, selling techniques, and product knowledge.
3. Conduct regular performance evaluations and set clear performance goals.
4. Foster a positive, collaborative, and creative team environment.
5. Support senior store management in managing employee relations issues.
6. Drive sales performance by setting and achieving individual and team sales targets.
7. Deliver expert makeup consultations and personalized product recommendations.
8. Proactively engage with customers to build long-lasting relationships.
9. Oversee daily operations of the makeup department, including inventory management and visual merchandising.
10. Collaborate with store management to implement promotional campaigns and marketing activities.
11. Ensure operational efficiency by monitoring key performance indicators and tracking sales trends.
12. Maintain Sephora’s operational standards, including loss prevention and health and safety protocols.
13. Support new store opening procedures by participating in unboxing deliveries and stocking shelves.

1. Proven experience in a leadership or management role within the beauty or retail industry.
2. In-depth knowledge of makeup products, application techniques, and industry trends.
3. Exceptional customer service and communication skills.
4. Strong sales acumen with a demonstrated ability to drive performance.
5. Strong organizational skills with the ability to manage multiple priorities.
6. Knowledge and experience in handling employee relations issues.
7. Comfortable using technology in-store to enhance customer service and operational efficiency.
8. Flexibility to work evenings, weekends, and holiday seasons.

Proven experience in a leadership or management role within the beauty or retail industry, with a focus on makeup artistry and beauty services.

Employees will benefit from working with talented leaders and teams, continuous learning and development opportunities, and being part of a culture that encourages creativity and innovation. Sephora is committed to fostering an inclusive environment and offers equal opportunities for all employees.

Sephora fosters a culture of creativity, innovation, and inclusivity. As part of the LVMH family, Sephora encourages its employees to unleash their creativity and empowers them to be their best. The company celebrates diversity and is committed to creating an inclusive environment where all employees can thrive.