Sephora Makeup Manager

Cardiff • UK

Thursday, February 26, 2026

Sephora, a renowned leader in the beauty retail industry, is part of the LVMH group, a global luxury conglomerate known for its prestigious brands. As an employer, Sephora is committed to fostering a diverse and inclusive environment, where employees are empowered to innovate and excel. The company is dedicated to providing exceptional customer experiences and nurturing talent within its dynamic and collaborative work culture.

1. Lead and inspire a team of Beauty Advisors to achieve high levels of motivation, productivity, and customer satisfaction.
2. Provide continuous training and development to enhance makeup skills, selling techniques, and product knowledge.
3. Conduct regular performance evaluations and create personalized development plans for team members.
4. Manage employee relations issues, including attendance and performance-related matters.
5. Drive sales and services performance by setting and achieving sales targets while ensuring an outstanding customer experience.
6. Stay updated with the latest makeup trends and product innovations to provide informed recommendations.
7. Deliver expert makeup consultations and personalized product recommendations.
8. Oversee the Booxi appointment system and ensure efficient scheduling and service delivery.
9. Maintain operational excellence by monitoring KPIs and implementing strategies to optimize store performance.
10. Collaborate with store management on promotional campaigns and marketing activities.

1. Proven experience in a leadership or management role within the beauty or retail industry.
2. In-depth knowledge of makeup products, application techniques, and industry trends.
3. Strong capability to develop and guide a team, fostering both individual growth and collective performance.
4. Exceptional customer service and communication skills.
5. Strong sales acumen with a demonstrated ability to drive performance and meet sales targets.

1. Leadership and team management
2. Makeup artistry and product knowledge
3. Customer service excellence
4. Sales and performance management
5. Organizational and multitasking abilities
6. Employee relations management
7. Technological proficiency for in-store operations

Minimum of 5 years in a leadership or management role within the beauty or retail industry, focusing on makeup artistry and beauty services.

Sephora offers a culture of empowerment, learning, and growth, providing tools and opportunities for career advancement. Employees enjoy a community that embraces authenticity and diversity, contributing to a fulfilling work environment.

Sephora's workplace culture emphasizes empowerment, learning, and growth, offering employees the tools and opportunities to innovate and lead. The company values diversity and inclusivity, fostering an environment where authenticity is embraced, and the strength of differences fuels collective spirit.