Sephora

Loss Prevention Officer

Sephora, owned by Louis Vuitton Moët Hennessy (LVMH), is a leading global beauty retailer offering a wide range of luxury products, expert services, and an interactive shopping environment. Known for its innovative approach, Sephora is a pioneer in the beauty industry.

1. Protect store assets against theft.
2. Collaborate with management to implement operational controls and reduce shortages.
3. Provide friendly, professional service and inform customers.
4. Conduct surveillance and use CCTV to identify, observe, and deter theft.
5. Comply with Sephora's laws and regulations regarding arrests, seizures, and evidence preservation.
6. Prepare reports on thefts, merchandise recovery, accident investigations, and audits.
7. Develop and maintain professional relationships with internal partners, other retailers, police, and mall security.
8. Testify in court for criminal or civil cases as required.
9. Provide loss prevention training to new hires and employees.
10. Conduct in-store audits and inspections, and communicate results to management.
11. Assist in stock preparation and processes.
12. Collaborate with stores and district loss prevention manager to create and execute loss prevention plans.

1. 1 year of experience in asset protection or loss prevention in retail.
2. Meet and maintain licensing requirements as required by local authorities.
3. Strong oral and written communication skills, listening, interviewing, and interpersonal communication skills.
4. Ability to remain calm and provide effective guidance on loss prevention techniques.
5. Proficient in Windows, Word, and Excel.
6. High school diploma or equivalent.
7. Ability to work a flexible schedule, including evenings, weekends, and holidays.
8. Ability to work across multiple stores in the same market.

1. Surveillance and observation skills
2. Communication and interpersonal skills
3. Report writing
4. Training and development
5. Collaboration and teamwork

1 year of experience in asset protection or loss prevention in retail.

High school diploma or equivalent.

Ability to work across multiple stores in the same market.

Sephora offers an interactive shopping environment and is known for its innovative approach in the beauty industry. The role is based in Laval, Canada, at the Carrefour Laval location.