Sephora Loss Prevention Agent

Winnipeg • Canada

Wednesday, March 12, 2025

Sephora, a distinguished brand under the LVMH Moet Hennessy Louis Vuitton umbrella, is renowned for its innovative approach to beauty retail. With a presence in approximately 1,900 stores across 29 countries, Sephora offers a diverse range of prestige products and a unique shopping experience. The brand's North American headquarters are situated in San Francisco, with additional offices in New York, Montreal, and Toronto.

1. Safeguard store assets against theft through surveillance and adherence to company policies.
2. Conduct surveillance on the sales floor and utilize CCTV systems to identify and deter external theft.
3. Prepare detailed reports on theft incidents, merchandise recoveries, and accident investigations.
4. Develop and maintain professional relationships with internal partners, law enforcement, and mall security.
5. Testify in court for criminal or civil cases as required.
6. Provide training to new hires and existing employees on loss prevention awareness.
7. Conduct store self-audits, safety inspections, and communicate findings to the leadership team.
8. Assist with inventory preparation and process, and execute shrinkage prevention plans.

1. 1 year of asset protection or loss prevention experience in a retail environment.
2. Meet all licensing requirements as mandated by local jurisdiction.
3. High School diploma or equivalent.

1. Strong written, verbal, and interpersonal communication skills.
2. Ability to maintain composure and provide effective coaching on loss prevention techniques.
3. Proficiency in Windows, Word, and Excel.
4. Flexibility to work varied hours, including evenings, weekends, and holidays.
5. Ability to work at multiple locations within a market.

A minimum of one year in asset protection or loss prevention within a retail setting is required.

High School diploma or equivalent.

Work in a dynamic and fragrance-filled environment with opportunities for professional growth.

Sephora fosters an environment of innovation and excellence, where employees are encouraged to develop professionally while contributing to the brand's reputation as a beauty industry leader. The workplace is dynamic, with a focus on collaboration and customer service excellence.