Sephora Loss Prevention Agent

West Vancouver • Canada

Monday, December 30, 2024

Sephora, a subsidiary of the esteemed LVMH Moet Hennessy Louis Vuitton, stands as a pioneering force in the beauty retail sector. Renowned for its extensive range of prestigious products, expert services, and innovative retail environment, Sephora operates approximately 1,900 stores across 29 countries. With a strong presence in North America, Sephora continues to expand its footprint, offering unparalleled beauty experiences to its clientele.

1. Safeguard store assets against theft and collaborate with the Leadership team to uphold operational controls.
2. Conduct surveillance on the sales floor and utilize CCTV to identify, observe, and deter potential thefts.
3. Adhere to legal and company policies regarding apprehensions, search and seizure, and evidence preservation.
4. Prepare detailed reports on theft incidents, merchandise recoveries, accident investigations, and audits.
5. Foster professional relationships with internal partners, law enforcement, mall security, and other retailers.
6. Testify in court on behalf of the company in criminal or civil cases as required.
7. Provide training to new hires and ongoing education to employees to enhance loss prevention awareness.
8. Conduct store self-audits, checklists, and safety inspections, and communicate findings to the Leadership team and District Loss Prevention Manager.
9. Assist in inventory preparation and execution of shrinkage prevention plans.

1. Minimum of 1 year experience in asset protection or loss prevention within a retail environment.
2. Meet and maintain all provincial or local licensing requirements.
3. High School diploma or equivalent.

1. Strong written, verbal, interviewing, listening, and interpersonal communication skills.
2. Ability to maintain composure and provide effective coaching on loss prevention techniques.
3. Proficiency in Windows, Word, and Excel.

At least 1 year of experience in a retail loss prevention or asset protection role is required.

High School diploma or equivalent.

Compensation ranges between CAD$22.40 - CAD$26.35, subject to qualifications and experience.

Benefits include working in a dynamic and fragrance-filled environment, with opportunities for professional growth and development.

Sephora fosters a vibrant and inclusive workplace culture that emphasizes innovation, collaboration, and a commitment to excellence. As part of the LVMH group, Sephora employees benefit from being part of a global leader in luxury goods, with opportunities for career advancement and personal growth.