Sephora Loss Prevention Agent

Vaughan • Canada

Sunday, January 26, 2025

Sephora, a distinguished entity under the aegis of LVMH Moet Hennessy Louis Vuitton, the preeminent luxury goods conglomerate, is celebrated for its avant-garde approach to beauty retail. With an extensive array of prestigious products, Sephora offers an unbiased, expert-driven service within an interactive and innovative shopping milieu. The brand boasts approximately 1,900 stores across 29 countries, with a robust presence in North America, including over 360 stores. Sephora's North American headquarters are strategically located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Safeguard store assets against theft through surveillance and CCTV monitoring.
2. Adhere to legal and company policies regarding apprehensions, search and seizure, and evidence preservation.
3. Prepare detailed reports on theft incidents, merchandise recoveries, and accident investigations.
4. Foster professional relationships with internal partners, law enforcement, mall security, and other retailers.
5. Testify in court for criminal or civil cases as required.
6. Conduct new hire and ongoing employee training to enhance loss prevention awareness.
7. Perform store self-audits, checklists, and safety inspections, communicating findings to leadership.
8. Assist with inventory preparation and process.
9. Collaborate with store and district management to develop and implement shrinkage prevention plans.

1. Minimum of 1 year experience in asset protection or loss prevention within a retail environment.
2. Meet and maintain all provincial or local licensing requirements.
3. High School diploma or equivalent.

1. Strong written, verbal, interviewing, listening, and interpersonal communication skills.
2. Ability to maintain composure and provide effective coaching on loss prevention techniques.
3. Proficiency in Windows, Word, and Excel.

A minimum of one year in asset protection or loss prevention within a retail setting is required.

High School diploma or equivalent.

Opportunity to work in a fragrance-filled environment with the potential for career advancement within a leading luxury retail group.

Sephora is renowned for its dynamic and inclusive workplace culture, fostering innovation and collaboration. Employees are encouraged to engage with a diverse clientele, offering expert advice and unparalleled service in a vibrant retail setting. The company values continuous learning and development, providing ample opportunities for career growth within the luxury beauty sector.