Sephora Loss Prevention Agent
Sorocaba Brazil
Posted on Thursday, December 26, 2024.
About Sephora
Sephora is a leading and pioneering company in the cosmetics and luxury retail market, recognized globally as the top beauty retailer in its category. As part of the LVMH community, Sephora offers opportunities for growth and success through innovation, creativity, and dedication to both employees and customers.
Responsibilities
- Conduct surveillance in the sales area and use CCTV systems to identify, observe, and communicate suspicious activities.
- Identify and report potential internal theft opportunities to the store manager.
- Follow all Sephora policies and procedures related to suspicious cases, ensuring the preservation of evidence when necessary.
- Report all incidents of theft, merchandise recoveries, accident investigations, and audits to the relevant departments.
- Develop and maintain professional relationships with all store employees, local law enforcement agencies, shopping center security, and other retailers.
Qualifications
- High school diploma or equivalent.
Skills
- Customer service experience.
- Experience as a Loss Prevention Agent or similar role.
Experience Requirements
Experience in the beauty segment, supermarkets, apparel, or drugstores.
Sephora Culture
Sephora prides itself on providing an equal opportunity workplace that celebrates diversity and is committed to creating and promoting an inclusive and respectful environment for all.