Sephora Loss Prevention Agent

São Paulo • Brazil

Thursday, July 24, 2025

Sephora, a distinguished member of the LVMH family, is a leading global beauty retailer renowned for its innovative approach to beauty and commitment to diversity and inclusion. With a presence in 35 markets and over 3,000 stores worldwide, Sephora empowers its teams to inspire customers and celebrate individuality, all while reimagining the future of beauty.

1. Safeguard store assets against theft and collaborate with management on loss prevention strategies.
2. Conduct surveillance in sales areas and utilize CCTV systems to identify, observe, and report suspicious activities.
3. Identify and report potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
5. Report all theft incidents, merchandise recoveries, accident investigations, and audits to relevant departments.
6. Testify in court on behalf of the company in criminal or civil cases as required.
7. Develop and maintain professional relationships with store staff, local law enforcement, mall security, and other retailers.
8. Assist with store audits, security checks, and communicate results to store leadership.
9. Support inventory processes and ensure store licenses are up-to-date and accessible.
10. Complete all My SEPHORA Learning training modules and raise awareness on loss prevention among store teams.
11. Participate in onboarding and training of new employees.

1. Experience in loss prevention, preferably in retail.
2. High school diploma or equivalent.
3. Availability and flexibility to work in multiple store locations if required.
4. Adherence to dress code.

1. Strong written and verbal communication skills.
2. Logical reasoning abilities.
3. Basic computer skills.
4. Teamwork and proactive commitment.
5. Willingness to learn and align with Sephora's ethical standards.

Experience in loss prevention is required, with retail experience being desirable.

High school diploma or equivalent.

Employees will benefit from working alongside talented leaders and teams, personalized career development plans, and being part of a globally impactful and innovative company.

Sephora fosters a culture of innovation and inclusivity, encouraging creativity and personal growth. As part of the LVMH family, the company is committed to reimagining the future of beauty while celebrating diversity and individuality.