Sephora Loss Prevention Agent

São Paulo • Brazil

Wednesday, July 23, 2025

Sephora, a distinguished member of the LVMH family, is renowned for its innovative approach to beauty retail. Operating across 35 markets with over 3,000 stores, Sephora is committed to inspiring clients and empowering teams to become the best versions of themselves. As part of the prestigious LVMH group, Sephora benefits from a global reach and a culture of excellence and innovation.

1. Safeguard store assets against theft and collaborate with management to prevent losses.
2. Conduct surveillance on the sales floor and utilize CCTV systems to identify and report suspicious activities.
3. Identify and report potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
5. Report all incidents of theft, merchandise recovery, accident investigations, and audits to relevant departments.
6. Testify in court on behalf of the company in criminal or civil cases as required.
7. Develop and maintain professional relationships with store staff, local law enforcement, mall security, and other retailers.
8. Assist with store audits, security checks, and communicate results to store leadership.
9. Support inventory processes and ensure timely and cyclical inventory checks.
10. Maintain updated store licenses and ensure availability backstage.
11. Execute and comply with all Sephora policies and procedures.
12. Complete all My SEPHORA Learning trainings and raise awareness of loss prevention among store teams.
13. Participate in touchbases and contribute to the training of new employees.

1. Experience in loss prevention, preferably in retail.
2. High school diploma or equivalent.

1. Written and verbal communication skills.
2. Logical reasoning.
3. Basic computer skills.

Minimum 3 years of experience in loss prevention.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams, continuous learning and development opportunities, and a culture that encourages innovation and creativity. Employees are part of a global community committed to reimagining the future of beauty.

Sephora prides itself on fostering an inclusive and diverse workplace where creativity and innovation are celebrated. As a leader in beauty retail, Sephora encourages employees to unleash their creativity, learn, and grow within a supportive environment. The company is committed to equal opportunity employment and values the extraordinary in every individual.