Sephora Loss Prevention Agent

São Paulo • Brazil

Monday, June 23, 2025

Sephora, a leading beauty retailer and part of the prestigious LVMH group, is renowned for its innovative approach to beauty and its commitment to diversity and inclusion. With a global presence spanning 35 markets and over 3,000 stores, Sephora empowers its teams to inspire customers and redefine the future of beauty.

1. Safeguard store assets against theft and collaborate with management to prevent losses.
2. Conduct surveillance in sales areas and utilize CCTV systems to identify and report suspicious activities.
3. Identify and report potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
5. Report all incidents of theft, merchandise recovery, accident investigations, and audits to relevant departments.
6. Testify in court on behalf of the company in criminal or civil cases as required.
7. Develop and maintain professional relationships with store employees, local law enforcement, mall security, and other retailers.
8. Assist in store audits, safety checks, and communicate results to the leadership team.
9. Support inventory processes and ensure store licenses are up-to-date and accessible.
10. Complete all My SEPHORA Learning training modules and raise awareness about loss prevention among store staff.
11. Participate in touchbase meetings and contribute to the training of new employees.

1. Experience in loss prevention, preferably in retail.
2. High school diploma or equivalent.
3. Availability and flexibility to work in multiple store locations.
4. Adherence to dress code.

1. Strong written and verbal communication skills.
2. Logical reasoning.
3. Basic computer skills.
4. Teamwork and proactive commitment.
5. Willingness to learn.
6. Work ethics aligned with Sephora's values.

Minimum 3 years of experience in loss prevention.

High school diploma or equivalent.

Sephora offers a dynamic work environment surrounded by talented leaders and teams, continuous learning and development opportunities, and a culture that encourages creativity and innovation. Employees enjoy personalized career development plans and a commitment to diversity and inclusion.

Sephora fosters a vibrant and inclusive workplace culture where creativity and innovation are at the forefront. As part of the LVMH family, Sephora's global reach and impact are significant, with a shared mission to reimagine the future of beauty. Employees are encouraged to be themselves, as their individuality is what sets Sephora apart.