Sephora Loss Prevention Agent

São Paulo • Brazil

Tuesday, June 17, 2025

Sephora, a distinguished member of the LVMH family, stands as a beacon of innovation in the beauty retail sector. With a presence in 35 markets and over 3,000 stores worldwide, Sephora is committed to redefining beauty standards and empowering its teams to excel. As part of the LVMH conglomerate, Sephora benefits from a rich heritage of luxury and excellence, offering employees a dynamic and inclusive work environment.

1. Safeguard store assets against theft and work collaboratively with management to prevent losses.
2. Conduct surveillance on the sales floor and utilize CCTV systems to identify and report suspicious activities.
3. Identify and report potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
5. Report all incidents of theft, merchandise recovery, accident investigations, and audits to relevant departments.
6. Testify in court on behalf of the company in any criminal or civil cases as required.
7. Develop and maintain professional relationships with store employees, local law enforcement, mall security, and other retailers.
8. Assist in store audits, security checks, and communicate findings to store leadership.
9. Support store leadership in inventory processes and conduct regular inventory checks.
10. Ensure store licenses are up-to-date and accessible.
11. Complete all My SEPHORA Learning trainings and raise awareness of loss prevention among store teams.
12. Participate in touchbase meetings and contribute to training new employees.

1. Experience in loss prevention, preferably in retail.
2. High school diploma or equivalent.

1. Excellent written and verbal communication skills.
2. Logical reasoning.
3. Basic computer literacy.

Experience in loss prevention, with retail experience being advantageous.

High school diploma or equivalent.

Sephora offers a vibrant work environment surrounded by talented leaders and teams, continuous learning and development opportunities, and a culture that encourages creativity and innovation. Employees are part of a global network committed to reimagining the future of beauty.

Sephora fosters a culture of inclusivity and diversity, celebrating differences and empowering employees to be their best selves. As part of the LVMH family, Sephora is driven by a spirit of innovation and a commitment to redefining beauty standards globally.