Sephora Loss Prevention Agent

São Paulo • Brazil

Monday, February 3, 2025

Sephora, a trailblazer in the luxury cosmetics sector, stands as a global leader in beauty retail. As part of the esteemed LVMH group, Sephora offers a dynamic environment where innovation and creativity flourish. Employees are integral to the brand's narrative, contributing to the evolution of beauty standards worldwide.

1. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and report suspicious activities.
2. Identify and report potential internal theft opportunities to the store manager.
3. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring the preservation of evidence when necessary.
4. Report all incidents of theft, merchandise recovery, accident investigations, and audits to the relevant departments.
5. Develop and maintain professional relationships with all store employees, local law enforcement agencies, shopping center security, and other retailers.

1. Completion of secondary education.
2. Experience in customer service.
3. Experience as a Loss Prevention Agent or Security Officer.
4. Experience in the beauty, supermarket, apparel, or pharmacy sectors.

1. Strong observational skills.
2. Excellent communication abilities.
3. Proficiency in using CCTV systems.
4. Ability to work collaboratively with diverse teams.
5. Detail-oriented with a focus on accuracy.

Previous experience in loss prevention or security roles within retail environments is required.

Secondary education completed.

Sephora is committed to providing equal employment opportunities and fostering an inclusive and respectful workplace for all individuals.

Sephora celebrates diversity and is dedicated to creating an inclusive environment where all employees are respected and valued. The company encourages growth and success through innovation and dedication, making it a beloved community within the beauty industry.