Sephora Loss Prevention Agent

São Paulo Brazil

Tuesday, January 28, 2025

Sephora, a distinguished member of the LVMH family, is a global leader in the beauty retail sector. Renowned for its innovative approach and commitment to diversity, Sephora empowers its teams to inspire customers and redefine beauty standards. With a presence in 35 markets and over 3,000 stores worldwide, Sephora is dedicated to fostering an inclusive and dynamic work environment where creativity and individuality are celebrated.

1. Safeguard store assets against theft and collaborate with management to prevent losses.
2. Conduct surveillance in sales areas and utilize CCTV systems to identify and report suspicious activities.
3. Identify and report potential internal theft opportunities to store management.
4. Adhere to Sephora's policies and procedures regarding suspicious cases, ensuring evidence preservation.
5. Report all theft incidents, merchandise recoveries, accident investigations, and audits to relevant departments.
6. Testify in court on behalf of the company in criminal or civil cases as required.
7. Develop and maintain professional relationships with store staff, local law enforcement, mall security, and other retailers.
8. Assist with store audits, security checks, and communicate findings to store leadership.
9. Support inventory processes and ensure timely and cyclical inventory checks.
10. Conduct monthly locker inspections and maintain updated store licenses.
11. Execute and adhere to all Sephora policies and LVMH code of ethics.
12. Complete all My SEPHORA Learning training sessions and raise awareness on loss prevention among store teams.
13. Participate in touchbase meetings and contribute to the training of new employees.

1. Experience in loss prevention, preferably in retail.
2. High school diploma or equivalent.

1. Strong written and verbal communication skills.
2. Logical reasoning abilities.
3. Basic computer literacy is desirable.

Prior experience in loss prevention is required, with retail experience being advantageous.

High school diploma or equivalent.

Employees will enjoy working alongside talented leaders and teams, with opportunities for continuous learning and development through personalized career plans. Sephora offers an inclusive work environment where diversity is celebrated.

Sephora prides itself on a culture of innovation and inclusivity, where creativity is encouraged, and individuality is valued. As part of the LVMH family, Sephora's global reach and impact are significant, with a shared mission to reimagine the future of beauty.