Sephora Loss Prevention Agent

Sephora is a leading and pioneering company in the cosmetics and luxury retail market, recognized globally as the foremost beauty retailer in its category. As part of the LVMH community, Sephora offers opportunities for growth and success through innovation, creativity, and dedication to both employees and customers.

1. Conduct surveillance in the sales area and use CCTV systems to identify, observe, and communicate suspicious activities.
2. Identify and report potential internal theft opportunities to the store manager.
3. Follow all Sephora policies and procedures regarding suspicious cases, ensuring the preservation of evidence when necessary.
4. Report all incidents of theft, merchandise recovery, accident investigations, and audits to the relevant departments.
5. Develop and maintain a professional relationship with all store employees, local law enforcement agencies, shopping center security, and other retailers.

1. High school diploma.

1. Customer service experience.
2. Experience as a Loss Prevention Agent or similar role.

Experience in the beauty, supermarket, apparel, or pharmacy sectors.

Sephora prides itself on offering a workplace with equal opportunities for all. The company celebrates diversity and is committed to creating and promoting an inclusive and respectful environment for everyone. Located in São Paulo, Brazil, the workplace is part of a vibrant and diverse community.