SephoraLoss Prevention Agent
São Paulo, Brazil
Posted on Monday, December 16, 2024.
About Sephora
Sephora is a leading and pioneering company in the cosmetics and luxury retail market, recognized globally as the foremost beauty retailer in its category. As part of the LVMH community, Sephora offers opportunities for growth and success through innovation, creativity, and dedication to both time and customers.
Responsibilities
- Conduct surveillance in the sales area and use CCTV systems to identify, observe, and communicate suspicious cases.
- Identify and report potential internal theft opportunities to the store manager.
- Follow all Sephora policies and procedures regarding suspicious cases, ensuring the preservation of evidence when necessary.
- Report all incidents of theft, merchandise recovery, accident investigations, and audits to the relevant areas.
- Develop and maintain a professional relationship with all store employees, local police agencies, shopping center security, and other retailers.
Qualifications
- High school diploma.
Skills
- Customer service experience.
- Experience as a Loss Prevention Agent or similar role.
Experience Requirements
Experience in the beauty segment, supermarkets, apparel, or drugstores.
Education Requirements
High school diploma.
Sephora Culture
Sephora celebrates diversity and is committed to creating and promoting an inclusive and respectful environment for all individuals. The workplace offers equal opportunities for everyone.
For luxury, beauty, & fashion enthusiasts, Cerulean is the recruiting service that matches their talent with career opportunities around the world.