Sephora Loss Prevention Agent

Rio de Janeiro • Brazil

Wednesday, January 8, 2025

Sephora, a distinguished leader in the luxury cosmetics retail sector, is renowned for its innovative approach and dedication to customer satisfaction. As part of the LVMH conglomerate, Sephora offers unparalleled opportunities for growth and success, fostering a culture of creativity and dedication. Joining Sephora means becoming an integral part of a globally recognized brand, committed to redefining the future of beauty.

1. Conduct surveillance in the sales area and utilize CCTV systems to identify, observe, and report suspicious activities.
2. Identify and report potential internal theft opportunities to the store manager.
3. Adhere to all Sephora policies and procedures regarding suspicious cases, ensuring the preservation of evidence when necessary.
4. Report all incidents of theft, merchandise recoveries, accident investigations, and audits to the relevant departments.
5. Develop and maintain professional relationships with store employees, local law enforcement agencies, shopping center security, and other retailers.

1. High school diploma or equivalent.

1. Customer service experience.
2. Experience in loss prevention or security roles.
3. Familiarity with the beauty, supermarket, apparel, or pharmacy sectors is desirable.

Experience in customer service and in a loss prevention or security role is required.

High school diploma or equivalent.

Sephora is committed to providing a workplace with equal opportunities for all, celebrating diversity, and fostering an inclusive and respectful environment.

Sephora prides itself on being a part of the LVMH family, promoting a culture of innovation, inclusivity, and respect. The company is dedicated to creating a supportive environment where diversity is celebrated, and all employees are encouraged to contribute to redefining the future of beauty.