Sephora Loss Prevention Agent

Mississauga • Canada

Friday, May 16, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is esteemed for its innovative approach in the beauty industry, offering a wide array of prestigious products and expert services. With a presence in 29 countries and over 360 stores across North America, Sephora is a leader in luxury retail, fostering a dynamic and interactive shopping environment.

1. Protect store assets against theft and work with the Leadership team to maintain operational controls to reduce shortage.
2. Conduct surveillance on the sales floor and utilize CCTV to identify, observe, and deter external theft.
3. Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and evidence preservation.
4. Prepare reports on theft incidents, merchandise recoveries, accident investigations, and audits.
5. Develop and maintain professional relationships with internal partners, local law enforcement, mall security, and other retailers.
6. Testify in court on behalf of the company in criminal or civil cases.
7. Provide new hire and continuous employee training to maintain store loss prevention awareness.
8. Conduct store self-audits, checklists, and safety inspections, and communicate findings to the Leadership team and District Loss Prevention Manager.
9. Assist with inventory preparation and process, and partner with stores and DLPM in developing shrinkage prevention plans.

1. 1 year of asset protection/loss prevention experience in a retail environment.
2. Satisfy and maintain all licensing requirements as required by province or local jurisdiction.
3. High School graduate or equivalent.

1. Strong written, verbal, interviewing, listening, and interpersonal communication skills.
2. Ability to maintain composure and provide effective coaching on loss prevention techniques.
3. Proficiency in Windows, Word, and Excel.

A minimum of 1 year in asset protection or loss prevention within a retail environment is required.

High School graduate or equivalent.

Work in a fragrance-filled environment with opportunities for professional growth.

Sephora fosters a culture of innovation and excellence, where employees are encouraged to develop their skills and contribute to the brand's success in a collaborative and dynamic environment.