Sephora Loss Prevention Agent

London • Canada

Wednesday, January 22, 2025

Sephora, a distinguished subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a vanguard in the beauty industry, celebrated for its extensive range of prestige products, expert service, and innovative retail environment. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, boasting over 360 locations across North America. The brand's North American headquarters are strategically located in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Safeguard store assets against theft through surveillance and operational controls.
2. Conduct surveillance on the sales floor and utilize CCTV systems to identify and deter theft.
3. Adhere to legal and company policies regarding apprehensions, search and seizure, and evidence preservation.
4. Prepare detailed reports on theft incidents, merchandise recoveries, accident investigations, and audits.
5. Cultivate professional relationships with internal partners, law enforcement, mall security, and other retailers.
6. Provide testimony in court proceedings as required.
7. Deliver training to new hires and ongoing employee education to enhance loss prevention awareness.
8. Conduct store self-audits, checklists, and safety inspections, communicating findings to leadership.
9. Assist with inventory preparation and execution of shrinkage prevention plans.

1. Minimum of 1 year experience in asset protection or loss prevention within a retail environment.
2. Fulfillment of all licensing requirements as mandated by local jurisdiction.

1. Strong written, verbal, interviewing, listening, and interpersonal communication skills.
2. Ability to maintain composure and provide effective coaching on loss prevention techniques.
3. Proficiency in Windows, Word, and Excel.

At least 1 year of experience in asset protection or loss prevention in a retail setting.

High School diploma or equivalent.

Opportunity to work in a dynamic and fragrance-filled environment with potential for career growth.

Sephora fosters an inclusive and innovative workplace culture, where employees are encouraged to express their creativity and individuality. The brand is committed to providing an engaging and supportive environment that promotes professional development and collaboration.