Sephora Loss Prevention Agent

Edmonton • Canada

Saturday, May 17, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, is a pioneering force in the beauty industry, renowned for its extensive range of prestige products, expert service, and innovative retail environment. With approximately 1,900 stores in 29 countries, Sephora continues to expand its presence, including over 360 stores across North America. The brand's North American headquarters is situated in San Francisco, with additional corporate offices in New York, Montreal, and Toronto.

1. Protect store assets against theft and collaborate with the Leadership team to maintain operational controls.
2. Conduct surveillance on the sales floor and utilize CCTV to identify and deter external theft.
3. Adhere to laws and Sephora policies regarding apprehensions, search and seizure, and evidence preservation.
4. Prepare reports on theft incidents, merchandise recoveries, accident investigations, and audits.
5. Develop and maintain professional relationships with internal partners, law enforcement, mall security, and other retailers.
6. Testify in court on behalf of the company in criminal or civil cases as required.
7. Provide training to new hires and ongoing employee training to enhance loss prevention awareness.
8. Conduct store self-audits, checklists, and safety inspections, communicating findings to the Leadership team and District Loss Prevention Manager.
9. Assist with inventory preparation and process, and partner with stores and DLPM to develop shrinkage prevention plans.

1. 1 year of asset protection or loss prevention experience in a retail environment.
2. Satisfy and maintain all licensing requirements as mandated by province or local jurisdiction.
3. High School diploma or equivalent.

1. Strong written, verbal, interviewing, listening, and interpersonal communication skills.
2. Ability to maintain composure and provide effective coaching on loss prevention techniques.
3. Proficiency in Windows, Word, and Excel.

A minimum of one year in asset protection or loss prevention within a retail setting is required.

High School diploma or equivalent.

Work in a dynamic and fragrance-filled environment with opportunities for career advancement.

Sephora fosters an inclusive and innovative workplace culture, emphasizing professional growth and collaboration. As part of the LVMH group, employees are immersed in a world of luxury and excellence, with access to a diverse range of beauty products and industry-leading practices.